VERITAS NetBackup Guía para resolver problemas descargar pdf (Pagina 43)

Chapter 2, Troubleshooting Procedures 31

General Test and Troubleshooting Procedures

a. Ensure that NetBackUpListen and NetBackupBPCD are in the Extensions

folder.

b. Check log.mmddyy in the Preferences:NetBackup:Logs:inetd folder to

see if NetBackUpListen is running and if it reported any errors.

c. Check log.mmddyy in the Preferences:NetBackup:Logs:bpcd folder to see

if NetBackupBPCD was started and if it reported any errors.

d. If NetBackUpListen or NetBackupBPCD are not running, try rebooting the

Macintosh. If that does not work, reinstall the software.

e. Ensure that bpcd port number (portnum in the

Preferences:NetBackup:mac.conf file) is the same as on the server (by

default, 13782).

On UNIX NetBackup servers, the bpcd port number is in the /etc/services

file.

On Windows NT/2000 NetBackup servers, check the NetBackup Client Service

Por t number on the Network tab in the NetBackup Configuration dialog box. To

display this dialog box, start the Backup, Archive, and Restore interface on the

server and click Configure on the Actions menu.

Also verify that the setting on the Network tab matches the one in the services

file. The services file is located in:

%SystemRoot%\system32\drivers\etc\services

Correct the port number, if necessary, and reboot the Macintosh.

f. Verify that the NetBackup request daemon (bprd) port number is the same as on

the server (by default, 13720).

◆ On the client, this is the bprdport setting in the mac.conf file, in the

NetBackup folder in the Preferences folder.

◆ On UNIX NetBackup servers, the bprd port number is in the

/etc/services file. On a Windows NT/2000 NetBackup server, check the

NetBackup Request Service Port number on the Network tab in the

NetBackup Configuration dialog box. To display this dialog box, start the

Backup, Archive, and Restore interface on the server and click Configure on

the Actions menu.

g. Ensure that other values in mac.conf are correct and also check the bp.conf

file. Both files are in the Netbackup folder in the Preferences folder.

If you make changes to mac.conf or bp.conf, reboot the Macintosh.

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VERITAS NetBackup Guía para resolver problemas Pagina 43