
Status Codes
102 NetBackup Troubleshooting Guide - UNIX
◆ If this is a NetBackup for NetWare client and has a version of NetBackup earlier than
3.0, verify that the client is in a Standard type class.
◆ On Macintosh clients, check the version file in the bin folder in the NetBackup folder
in the Preferences folder.
Status Code: 46
Message: server not allowed access
Explanation: The server is trying to access the client but the server is not listed on the
client as a valid server.
Recommended Action: If the server is a valid server, add its name to the client’s server
list:
◆ On Windows NT/2000, 98, and 95 clients, add the server on the Servers tab in the
Specify NetBackup Machines dialog box. To display this dialog box, start the Backup,
Archive, and Restore interface on the client and click Specify NetBackup Machines on
the Actions menu.
◆ On UNIX, and Macintosh clients, add a SERVER entry in the bp.conf file.
◆ On NetWare target and OS/2 clients add a SERVER entry in the bp.ini file.
If you continue to have problems, review “Resolving Network Communication Problems”
on page 24 and “Verifying Host Names and Services Entries” on page 32.
Status Code: 47
Message: host is unreachable
Explanation: An attempt to connect to another machine failed.
Recommended Action:
1. Verify that the name service (or services) being used by the client is configured to
correctly resolve the host names of the NetBackup server.
2. Verify that the name service (or services) being used by the server is configured to
correctly resolve the host name of the NetBackup client.
3. Try to ping the client from the server and the server from the client.
4. If you continue to have problems, perform “Resolving Network Communication
Problems” on page 24.
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