VERITAS NetBackup Guía para resolver problemas Pagina 189

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Chapter 4, Status Codes and Messages 177
Status Codes
Explanation: The initial connection from the NetBackup-Java interface to its
authentication service is on the port mentioned in the error message. The port is either
being used by another application, or the NetBackup-Java interface and its application
server are not configured with the same port. The default port is 13722.
Recommended Action:
1. Compare the bpjava-msvc entry in the /etc/services file with the
SERVER_PORT entry in /usr/openv/java/nbj.conf file. They must match.
2. Ensure that no other application is using the port configured for the NetBackup-Java
interface.
Status Code: 506
Message: Cannot connect to the NB-Java user service on port port_number.
Explanation: Once the user name on the login dialog is validated for access by the
NetBackup-Java authentication service, a NetBackup-Java user service is used for all other
service requests from the NetBackup Administration interface. Communication between
the NetBackup-Java interface and user service is attempted on the port number specified
in the error message. Refer to the various port configuration options described in the
NetBackup System Administrators Guide (UNIX or Windows NT/2000).
On UNIX: the port configuration options are specified in the
/usr/openv/netbackup/bp.conf file.
On Windows NT/2000: from the NetBackup Administration window, select Configure
NetBackup from the Start menu. In the Configure - NetBackup window, select Properties
(Read/Write) from the File menu. The General Server tab contains the port options. For
more information, refer to the NetBackup System Administrators Guide - Windows NT/2000.
Recommended Action:
1. Restart the NetBackup-Java interface and log in again.
2. If the problem persists, enable detailed activity logging.
3. Restart the NetBackup Java Administration interface and examine the logs.
Status Code: 507
Message: Socket connection to the NB-Java user service has been broken. Please retry
your last operation.
Explanation: The connection was broken to the NetBackup Java application server that is
running on the NetBackup host you are logged in to.
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